Service — Instructional Design

Content that teaches. Documentation that finds itself.

Instructional design and knowledge management are the same discipline at heart — organizing information so people can use it. KP designs curricula, eLearning modules, job aids, and instructor-led training using ADDIE and SAM, and we apply the same structural rigor to documentation, taxonomy, knowledge bases, and the increasingly common task of preparing content for AI-based retrieval. Industry-standard tooling, accessibility throughout.

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What this looks like

How we actually work.

How KP designs curriculum, structures content, and prepares materials that hold up to repeated delivery.

01Curriculum & course design: Multi-module curricula and standalone courses designed around learning objectives and adult-learning principles.
02eLearning development: Articulate Storyline and Rise modules, SCORM-packaged for LMS deployment, with accessibility built in.
03Job aids & performance support: Short-form materials that meet the user at the moment of need rather than the moment of training.
04Knowledge architecture & taxonomy: Content audits, taxonomy design, and information architecture for knowledge bases and intranets.
05AI-ready documentation: Documentation structured for retrieval-augmented generation and AI-assisted search, with consistent metadata and chunking.

Service — Instructional DesignDesigned for the learner first, the LMS second.

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